BNC Consulting


Support

BNC Consulting prides itself by providing professional support and excellent customer service.  All of our technicians are fully trained and are equipped with the latest tools to support your business.   Our normal support hours are from 8:00 am to 6:00 pm.  We offer emergency after hours support 24 hours a day 7 days week.  Our email address for support is support@bncconsulting.com

Managed Services

BNC Consulting offers a variety of managed service plans to fit your IT support needs.  With managed services, you pay a flat monthly fee to have your computers maintained and monitored.  With regular maintenance, your computers will run faster and more reliably, resulting in greater productivity and less user frustration.  Your backups are checked monthly (and we receive daily alerts regarding any issues) so you can be assured that your critical data is safe; updates and patches are systematically installed, resulting in greater security; and your computers are monitored regularly so minor issues can be addressed before they become headaches. Managed Services plans save you money because you don’t have to worry about avoidable computer failures bringing your business to an unexpected halt. Our managed services plans are surprisingly affordable, so ask for details. We will work with you to determine the level and type of continuity assurance your business needs.

Hourly Billing Plan

BNC Consulting offers a reasonable hourly rate for our time. For on-site IT support, we pro-rate our time after the first hour. Our clients love the focused and efficient manner in which we work. You’ll be surprised at how much we can accomplish in a short time. Most of our clients find our hourly rate structure more economical and fairer than the “flat rate” services offered by some other service providers, which can add up quickly.

Remote Computer Support

BNC Consulting offers an economical remote computer support option that can often save you money and get your issue resolved quickly. It’s completely secure, and we can only access your computer when you allow us to. Because remote support does not require us to travel, we bill in ten-minute increments with no minimum time for this service.

Contact Us:
(201) 460-9192 ♦ (201) 935-4480 ♦ Email: sales@bncconsulting.com
 

 

 


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